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In the current economic climate, the need for companies to eliminate unnecessary costs has taken on paramount importance. 24/7 Customer is unrelentingly focused on supporting companies with innovative and creative ways of reducing costs.
Already OffshoringNot OffshoringDo not want to offshore
We are already offshoring but are looking to further reduce our cost by 10-15%. >>
We are not offshoring and are looking to reduce our call center cost by 30-60% without compromising on customer experience. >>
We do not want to offshore our call center operations, but are looking to reduce our call center costs by 20-30%. >>
 
 
 
 
24/7 In The News
The Mercury News Interview: Sequoia's Michael Moritz on long shots and how he picks companies - MercuryNews.com, June 06, 2009 >>
From taking calls to Predicting Behaviour - TOI, May 11, 2009 >>
Economics of call centers - Posted on BusinessWeek by Stephen Baker, Mar 11, 2009 >>
24/7 Blogs
Customer Intimacy Meets The Global Ecosystem Read Post >>
A Practitioner's View of N=1, R=G Read Post >>
  - Blogs Posted by P.V. Kannan on New Age of Innovation
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